LocalDMS respects your privacy. This policy describes how we collect, use, and safeguard your personal information when you interact with our website, products, and services.
We are committed to transparency and to meeting or exceeding the requirements of applicable data protection laws, including the GDPR and CCPA.
1. Information We Collect
Information you provide directly
When you fill out a contact form, request a demo, download the free edition, or subscribe to updates, we may collect:
- Identifiers: name, email address, company name, job title, phone number.
- Professional information: company size, industry, and project details you choose to share.
- Correspondence: any messages or attachments you send to us.
Information collected automatically
When you visit our website, we automatically collect certain technical data via cookies and analytics tools:
- Device and browser: IP address, browser type, operating system, language preferences.
- Usage data: pages viewed, time spent, referral URLs, and interactions.
- Cookies: small text files that help us remember your preferences and improve your experience.
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Providing services: to respond to inquiries, deliver product information, and manage your account.
- Communication: to send updates, security alerts, pricing information, and relevant resources (you may opt out at any time).
- Improvement: to analyze usage trends and enhance our website, product, and user experience.
- Legal compliance: to fulfill our legal obligations, resolve disputes, and enforce our agreements.
- Marketing (with consent): where permitted by law, we may send promotional materials — you can withdraw consent at any time.
3. Legal Basis for Processing (for EEA users)
If you are in the European Economic Area, we process your personal data under the following lawful bases:
- Consent: where you have given clear consent for us to process your data for a specific purpose.
- Contract: where processing is necessary for the performance of a contract with you.
- Legal obligation: where we need to comply with a legal or regulatory obligation.
- Legitimate interests: where processing is necessary for our legitimate interests (e.g., improving our services, fraud prevention), provided your rights do not override those interests.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
- Service providers: with trusted third parties who assist us in operating our website, analytics, and email delivery — subject to strict confidentiality obligations.
- Legal requirements: if required by law, court order, or government regulation, or to protect the rights, property, or safety of LocalDMS, our users, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets, provided the receiving party agrees to respect this privacy policy.
We never share your personal data with third parties for their own marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These include:
- Encryption of data in transit (TLS) and at rest where feasible.
- Access controls and authentication for internal systems.
- Regular security assessments and staff training.
While we strive to protect your data, no system is 100% secure. We encourage you to use strong passwords and to notify us immediately if you suspect any security breach.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze traffic, and remember preferences. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
We use the following types of cookies:
- Essential: necessary for the website to function (e.g., session cookies).
- Analytics: to understand how visitors interact with our site (e.g., StatCounter, Google Analytics).
- Preference: to remember your choices and settings.
We do not use cookies for targeted advertising or third-party tracking without explicit consent.
7. LocalDMS Software – Your Data, Your Control
For cloud-hosted or managed services (if offered), data is processed according to this policy and stored in secure, geographically distributed data centers.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access: request a copy of the personal data we hold about you.
- Correction: request that we correct or update inaccurate data.
- Deletion: request that we delete your personal data, subject to legal exceptions.
- Restriction: request that we restrict processing of your data.
- Data portability: request a machine-readable copy of your data.
- Object: object to processing based on legitimate interests or direct marketing.
- Withdraw consent: where we rely on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at privacy@localdms.com. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
LocalDMS does not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to delete it.
12. International Data Transfers
We are based in the United States. If you are visiting from the EEA or other regions with different data protection laws, please note that your data may be transferred to the U.S. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for such transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated version on this page with a new effective date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@localdms.com
- Web: Contact form
You also have the right to lodge a complaint with your local data protection authority if you are in the EEA.